[Close] 

Membership Engagement Representative (outside Seattle) - Afternoons and Evenings

Overview
Who are we?
At the Seattle Y, we are an inclusive organization of men, women and children with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility.
At the Y, strengthening community is our cause. We work side-by-side with our neighbors throughout King and south Snohomish counties to help kids and families thrive ? and apply their positive behaviors and goals at home, school, the workplace, and beyond.
13 branches
2 overnight camps
10 swimming pools
More than 200 program sites
Where you'll work?
You'll be based out of one of our 13 branches that offers programs ranging from health and wellness, to family programs, to child care, to aquatics (access is a staff benefit - swim a few laps before work, take a yoga class, do some laps on the track before you go home if you like!).
The Seattle Y offers a competitive pay range and part time or full time benefit packages, as eligible.
If this sounds like an organization you'd like to work for, read on!
Responsibilities
What you'll be doing?
We have an awesome opportunity for the critical position of Lead Member Engagement Representative. In this role, you will provide our members with exceptional customer service, developing strong and supportive relationships that provide motivation and guidance focused on the specific needs of each member. You will play an important role in connecting members with programs and activities that will help them achieve their goals. You will also assist people in the membership and program enrollment process. You will help oversee the daily functions of the facility/programs and provide leadership and guidance to other Member Engagement staff.
Who are you?
If you're the right candidate for the job, you love working with people. You can make people feel welcome and are curious about who they are and what they want to accomplish. You are as comfortable getting to know people as you are navigating online systems. You are able to learn new software systems, are detail oriented, and are able to shift gears from data entry to engaging with a member face to face. You step up and offer support at the first sign it's needed and feel comfortable offering guidance to others to ensure excellent customer service standards are met.
This position has an age requirement of 18+
Qualifications
You should have:
One or more years of relevant work experience (sales, retail, reception, customer service, etc.).
High school diploma or equivalent.
Exceptional customer service skills, responding to multiple questions via phone, email and in person.
Strong computer skills and experience working with and database software and word processing.
Knowledge of standard office equipment, such as fax machines, copiers and phone systems.
You'll be a great fit for the Seattle Y and the Member Engagement Team if you:
Thrive on working in a collaborative environment
Are very adaptable
Have high ownership and strong work ethic
Are a great problem solver who can think on your feet
Truly enjoy being of service to people
Like being part of a team that cares about one another as people and enjoy working together
Want to know that the work you do contributes to building a better, stronger community for allThe YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace.



Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Part Time Evening Bank Facility Cleaner- Edmon...
Everett, WA JANITORIAL MANAGEMENT SERVICES
Ricoh Interview Day TODAY October 19th in Seat...
Seattle, WA Ricoh Americas Corporation
WHSE Person Afternoon & Nights
Spokane, WA Core Mark
Tues and Thurs After School SCIENCE Tutor need...
Mercer Island, WA College Nannies and Tutors
Part Time Medical and Bank Cleaner Wanted - Be...
Bellingham, WA JANITORIAL MANAGEMENT SERVICES