Customer Care Manager (Sammamish,WA)

Serious candidates only

As an Advisor, you will be an integral part of bringing the magic of our company to life. Advisors provide outstanding customer service, perform to reach goals on a personal and professional level, and demonstrate superior product knowledge to customers all to create a customer experience that will make the members feel comfortable.
Successful candidates require competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, producing results and inspirational leadership.
We will provide training in the following:


Customer Experience

  • Building relationships with customers and understanding their needs
  • Delivering a strong and genuine customer experience that will allow the customer to confidently recommend our product to their friends and family
  • Providing management with feedback and solutions to improve processes

Professional Growth

  • Supporting team members in serving customers and performing company operations
  • Sharing customer experiences with the rest of your team including management
  • Cross-training and coaching among teams
  • Celebrating individual achievements and team successes. Our company highlights top performers and rewards them for success.

Requirements:

  • Outgoing and personable disposition
  • Passionate about helping others
  • Excellent communication skills
  • Multi-lingual a plus

Submit your resume for consideration and please highlight your customer service experience. We are conducting telephone interviews this week and next.
Associated topics: call center manager, customer care manager, customer service manager, expertise, gerente de servicio, guide, lead, manager, review, service manager


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